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H&R Block Announces Fiscal 2021 First Quarter Results

10 min read

10 min read

September 01, 2020

KANSAS CITY, Mo. – H&R Block, Inc. (NYSE: HRB) today released its financial results1 for the fiscal 2021 first quarter ended July 31, 2020.

  • Strong finish to the tax season resulted in total U.S. tax filing growth of 3.3%2.
  • Fiscal first quarter financial results improved significantly compared to the prior year due to the extension of the most recent tax season to July 15; revenues increased 300% to $601 million.
  • Pretax earnings of $124 million compared to a pretax loss of $207 million in the prior year. GAAP earnings per share from continuing operations3 (EPS) improved to $0.48 compared to a loss of $(0.72), while non-GAAP adjusted EPS4 improved to $0.55 compared to a loss of $(0.66).
  • Following the fiscal first quarter, the company completed the issuance of $650 million aggregate principal amount of 3.875% notes due August 2030 and intends to use the proceeds to repay existing senior notes at maturity in October 2020.
  • The company entered into a long-term agreement with MetaBank, N.A. (“Meta”) in August to act as the facilitator of the Company’s suite of financial services products.

“As evidenced by our strong finish to the tax season, we demonstrated innovation, agility, and resilience in navigating historic disruption and remained focused on helping our clients,” said Jeff Jones, H&R Block’s president and chief executive officer.  “Serving more clients this year than last is a testament to the strength of our brand and our ability to serve people in any way they prefer.”

Fiscal 2021 First Quarter Results From Continuing Operations

“Our results in the first quarter were strong, resulting in a positive start to the fiscal year,” said Tony Bowen, H&R Block’s chief financial officer.  “We’re in a solid financial position and are continuing the work of driving efficiencies in our business to fund our growth initiatives.”

Key Financial Metrics

  • Total revenues increased $451 million, or 300%, to $601 million due to the extension of the U.S. tax season which resulted in higher revenue in both the Assisted and DIY business, as well as increased international tax preparation fees due to the extension of the Canadian tax season.
  • Total operating expenses increased $103 million, or 30%, to $448 million primarily due to variable compensation and other expenses on the increase in revenue, as well as planned increases in marketing related to the extension of the tax season. These increases were partially offset by decreases in other expenses.
  • The resulting pretax income of $124 million compared to a pretax loss of $207 million in the prior year. GAAP EPS from continuing operations increased to $0.48 compared to a loss of $(0.72), while non-GAAP EPS improved $0.55 compared to a loss of $(0.66).

Capital Structure

The company was also pleased to announce the following recent developments related to its capital structure:

  • As previously announced, a quarterly cash dividend of $0.26 per share is payable on October 1, 2020 to shareholders of record as of September 11, 2020. H&R Block has paid quarterly dividends consecutively since the company went public in 1962.
  • The company ended the fiscal first quarter with $2.6 billion of cash, including $2.0 billion from its line of credit, which remains fully drawn. The company intends to pay down the full balance of the line of credit this month, using available cash.  Future draws on the line of credit are anticipated to fund seasonal cash flow needs, consistent with prior practice.
  • The company recently completed the issuance $650 million aggregate principal amount of 3.875% notes due August 2030 and intends to use the proceeds to repay existing senior notes at maturity in October 2020.

MetaBank, N.A. Agreement

The company recently announced that it entered into a program management agreement with Meta, under which Meta will act as the bank provider of H&R Block-branded financial products, including Emerald Advance, Emerald Card, Emerald Savings, Refund Advance, and Refund Transfer through the company’s retail and digital channels.

Discontinued Operations

For information on Sand Canyon, please refer to disclosures in the company’s reports on Forms 10-K, 10-Q, and other filings with the SEC.

Conference Call

Discussion of the fiscal 2021 first quarter results, tax season 2020 results, outlook, and a general business update will occur during the company’s previously announced fiscal first quarter earnings conference call for analysts, institutional investors, and shareholders.  The call is scheduled for 4:30 p.m. Eastern time on September 1, 2020. To access the call, please dial the number below approximately 5 minutes prior to the scheduled starting time:

U.S./Canada (866) 987-6821 or International (630) 652-5951

Conference ID: 2117669

The call, along with a presentation for viewing, will also be webcast in a listen-only format for the media and public. The link to the webcast can be accessed directly at https://investors.hrblock.com.  The presentation will be posted on the Quarterly Results page at https://investors.hrblock.com following the conclusion of the call.

A replay of the call will be available beginning at 7:30 p.m. Eastern time on September 1, 2020 and continuing for seven days by dialing (855) 859-2056 (U.S./Canada) or (404) 537-3406 (International). The conference ID is 2117669. The webcast will be available for replay beginning on September 2, 2020 and continuing for 90 days at https://investors.hrblock.com.

About H&R Block

H&R Block, Inc. (NYSE: HRB) provides help and inspires confidence in its clients and communities everywhere through global tax preparation, financial services and small business solutions. The company is disrupting the tax industry by providing consumers price transparency and with digital platforms such as Tax Pro GoSM. H&R Block believes the best solutions blend digital capabilities with human expertise and care. For more information visit the H&R Block Newsroom and follow @HRBlockNews.

About Non-GAAP Financial Information

This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled “Non-GAAP Financial Information.”

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “commits,” “seeks,” “estimates,” “projects,” “forecasts,” “targets,” “would,” “will,” “should,” “goal,” “could” or “may” or other similar expressions. Forward-looking statements provide management’s current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, client trajectory, income, effective tax rate, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure, market share, industry volumes or other financial items, descriptions of management’s plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. They also include the expected impact of the coronavirus (COVID-19) pandemic, including, without limitation, the impact on economic and financial markets, the Company’s capital resources and financial condition, the expected use of proceeds under the Company’s revolving credit facility, future expenditures, potential regulatory actions, such as extensions of tax filing deadlines or other related relief, changes in consumer behaviors and modifications to the Company’s operations related thereto. All forward-looking statements speak only as of the date they are made and reflect the company’s good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to a variety of economic, competitive and regulatory factors, many of which are beyond the company’s control, that are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2020 in the section entitled “Risk Factors” and additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You may get such filings for free at our website at http://investors.hrblock.com. In addition, factors that may cause the company’s actual estimated effective tax rate to differ from estimates include the company’s actual results from operations compared to current estimates, future discrete items, changes in interpretations and assumptions the company has made, and future actions of the company. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.

For Further Information

Investor Relations:           Colby Brown, (816) 854-4559, colby.brown@hrblock.com

Media Relations:              Angela Davied, (816) 854-5798, angela.davied@hrblock.com











Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.

We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business.

We make adjustments for certain non-GAAP financial measures related to amortization of intangibles from acquisitions and goodwill impairments. We believe removing the impacts of amortization of acquired intangibles and goodwill impairments provides a more meaningful indicator of performance and will assist in understanding our financial results.

We may consider whether other significant items that arise in the future should be excluded from our non-GAAP financial measures.

We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations, adjusted EBITDA from continuing operations, EBITDA margin from continuing operations, adjusted diluted earnings per share from continuing operations and free cash flow. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.