Explore All Help Center Topics

If My H&R Block Will Not Update on Windows, What Should I Do?

2 min read

2 min read


If H&R Block Tax Software will not update on your Windows computer, check for these items and try installing the H&R Block Tax Software updates again after each change you make:

  • If the software isn’t installed on your C: Drive, updates won’t work. Check to make sure the software isn’t installed on any other drive.
  • You need Administrative Privileges to install the software update. You might not have the necessary permissions to update your H&R Block Tax Software if you’re using a workplace computer or laptop.
  • Recent Windows updates that haven’t been completely installed can cause problems updating. Restart your computer and try again, especially if you’ve just updated Windows.
  • Sometimes, H&R Block will not update if you have any antivirus or firewall software running. Close these programs and try updating again.

H&R Block Still Will Not Update on Windows

If your H&R Block Tax Software will not update on Windows after you’ve tried all of the steps above, you can install updates manually by downloading them from the H&R Block Tax Software Update Center.

For a federal update:

  1. Under the Federal Updates section, click Windows Program Updates.
  2. From the drop-down list, choose the product version and click Download Update.
  3. Save the update file to your desktop.
  4. Close the H&R Block Tax Software program.
  5. Right-click the .exe file, then click Run as Administrator.
  6. Follow the instructions displayed by the update program to complete the installation.

For a state update:

  1. Under the State Updates section, click Windows Program Updates.
  2. From the drop-down list, choose the appropriate state program, then click Download Update. If your state isn’t listed in the drop-down menu, then an update hasn’t been released yet.
  3. Save the update file to your desktop.
  4. Close the H&R Block Tax Software program.
  5. Right-click the .exe file, then click Run as Administrator.
  6. Follow the instructions displayed by the update program to complete the installation.

Was this topic helpful?

Recommended articles

Before You File

Where can I buy an H&R Block tax software CD to do my 2023 taxes?

While Filing

How do I import last year’s tax return into my H&R Block Tax Software?

While Filing

Tax Document Photo Upload in H&R Block Software